Frequently asked questions
FAQ
What products do you offer?
We offer a wide range of high-quality, eco-friendly products, including insulated water bottles, food jars, and lunch containers, all designed to keep your beverages and meals fresh and at the perfect temperature.
Are your products BPA-free?
Yes! All of our products are made from BPA-free, non-toxic materials, ensuring safety and durability for everyday use.
How do I clean my products?
Our products are easy to clean. Most can be washed by hand with mild soap, while some are dishwasher-safe (please check the product care instructions for specifics). For longevity, hand washing is recommended for lids and caps.
How long will my beverage stay hot or cold?
Our insulated bottles are designed with vacuum insulation technology to keep drinks cold for up to 24 hours and hot for up to 12 hours, ensuring your beverage stays at the perfect temperature all day long.
How long will my beverage stay hot or cold?
Our insulated bottles are designed with vacuum insulation technology to keep drinks cold for up to 24 hours and hot for up to 12 hours, ensuring your beverage stays at the perfect temperature all day long.
Do you offer international shipping?
At the moment, we offer domestic shipping within The Unites States. Please check back for updates on international shipping options in the future.
Are your products eco-friendly?
Absolutely! All of our products are made from sustainable materials designed to reduce single-use plastics and help protect the environment. Plus, our items are reusable, helping to minimize waste.
How do I contact customer support?
If you have any questions or need assistance, please don’t hesitate to contact us at:
Business name: coertio.com
Company name: Konoba Cards
Company number: 929 860 690 R.C.S. Rouen
Email: contact@coertio.com
Address: 65 Rue Jean Lecanuet 76000 Rouen, France
Phone Number: +33 2 78 08 87 83
Opening Hours: Monday to Friday - 10:00 AM to 6:00 PM (CET)